1.2 CSHCN Services Program Central and Regional Offices1.2.1 Central OfficeThe central and regional offices of the CSHCN Services Program are administratively located within the Division for Family & Community Health Services, Specialized Health Services Section, Purchased Health Services Unit (PHSU), at the Department of State Health Services (DSHS). Regular office hours are Monday through Friday from 8 a.m. to 5 p.m., Central Time. TMHP is the claims administrator, and questions concerning provider enrollment, benefits or coverage, claims processing, and authorizations or prior authorizations should be directed to TMHP. DSHS-CSHCN Services Program welcomes provider comments and suggestions. Providers can contact the CSHCN Services Program using the following information:
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• Mail to the following address:
CSHCN Services Program-Provider Enrollment Deliveries and overnight mail to the following address:
CSHCN Services Program-Provider Enrollment Additional information about the CSHCN Services Program is available online at www.dshs.state.tx.us/cshcn. |
Telephone toll-free at 1-800-252-8023 (may be used only in Texas) or the Austin local number at 1-512-458-7111, Ext. 3099
