6 Remittance and Status (R&S) Reports 6.1 R&S Report Information 6-2 6.1.1 Electronic Remittance and Status (ER&S) Reports 6-2 6.1.2 Banner Pages 6-2 6.1.3 Explanation of R&S Report Row Headings 6-3 6.1.4 Explanation of R&S Report Section Headings 6-4 6.1.4.1 Claims—Paid or Denied 6-4 6.1.4.2 Adjustments to Claims 6-5 6.1.4.3 Financial Transactions 6-5 6.1.4.4 Financial Transactions/Void and Stop—“Stale-Dated Checks” 6-8 6.1.5 Claims Payment Summary 6-8 6.1.5.1 Claims In Process 6-9 6.1.5.2 EOB and EOPS Codes Section 6-9 6.1.6 R&S Report Examples 6-9 6.1.6.1 Physician R&S Report Example: Banner Page 6-10 6.1.6.2 Physician R&S Report Example: Blank Page 6-11 6.1.6.3 Physician R&S Report Example: Claims – Paid or Denied 6-12 6.1.6.4 Physician R&S Report Example: Blank Page 6-13 6.1.6.5 Physician R&S Report Example: Payment Summary Page 6-14 6.1.6.6 Physician R&S Report Example: Explanation of Benefits (EOB) Page 6-15 6.1.6.7 Ambulatory Surgical Center (ASC) R&S Report Example: Banner Page 6-16 6.1.6.8 ASC R&S Report Example: Adjustments R&S Report 6-17 6.1.6.9 ASC R&S Report Example: Blank Page 6-18 6.1.6.10 ASC R&S Report Example: Adjustments R&S Report 6-19 6.1.6.11 ASC R&S Report Example: Adjustments R&S Report 6-20 6.1.6.12 ASC R&S Report Example: Adjustments R&S Report 6-21 6.1.6.13 ASC R&S Report Example: Blank Page 6-22 6.1.6.14 ASC R&S Report Example: Claims in Process R&S Report 6-23 6.1.6.15 ASC R&S Report Example: Claims in Process R&S Report 6-24 6.1.6.16 ASC R&S Report Example: Payment Summary Page 6-25 6.1.6.17 ASC R&S Report Example: Explanation of Benefits (EOB) Page 6-26 6.2 TMHP-CSHCN Services Program Contact Center 6-27