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0.0.0.4 TMHP EDI Help Desk
The TMHP Electronic Data Interchange (EDI) Help Desk assists Medicaid providers with EDI transactions. The TMHP EDI Help Desk is available at 1-888-863-3638 from 7 a.m. to 7 p.m., Central Time, Monday through Friday.
TMHP EDI Help Desk activities and responsibilities include, but are not limited to, the following:
• Enrolling providers for electronic billing.
•Qualifying vendors for TMHP EDI production through testing.
•Diagnosing claim transmission problems through research.
•Consulting with provider billing personnel, billing services, and software vendors regarding TMHP EDI.
TMHP EDI Help Desk staff assists with questions about TMHP EDI, TDHconnect software, TexMedConnect, and electronic transmissions at 1-888-863-3638.
Providers who employ hardware or software vendors should contact those vendors for the resolution of technical problems.
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