Acute care inpatient authorizations

icm_inpatient_authorizations@uhc.com
or
1-877-825-7608 (fax)

All other acute care services requiring authorization

icm_authorization@uhc.com
or
1-888-408-3468 (fax)

Long Term Services and Supports (LTSS)
(These services require approval and coordination from the member's Evercare Service Coordinator. LTSS providers should continue to use Department of Aging and Disability Services [DADS] authorization forms, as authorizations will continue to be displayed in Medicaid Eligibility Service Authorization Verification [MESAV].)

1-866-915-6474
(For questions regarding LTSS ICM authorizations)