TMPPM 2011 > Volume 1, General Information > TMHP Telephone and Address Guide > Written Communication With TMHP

   
 

Written Communication With TMHP

All CMS-1500 forms (excluding ambulance, radiology/laboratory, immunization services, rural health, and mental health rehabilitation) sent to TMHP for the first time, as well as claims being resubmitted because they were initially denied as incomplete claims, must be sent to the following address:

Texas Medicaid & Healthcare Partnership
Claims
PO Box 200555
Austin, TX 78720-0555

The post office box addresses must be used for the specific items listed in the following table:

Correspondence
Address

Appeals/adjustments of claims (except zero paid/zero allowed on Remittance & Status [R&S] Reports)

Electronically rejected claims past the 95-day filing deadline and within 120 days of electronic rejection report

Texas Medicaid & Healthcare Partnership
Appeals/Adjustments
PO Box 200645
Austin, TX 78720-0645

All first-time claims

Texas Medicaid & Healthcare Partnership
Claims
PO Box 200555
Austin, TX 78720-0555

Ambulance Authorization (includes out-of-state transfers)

Texas Medicaid & Healthcare Partnership
Ambulance Prior Authorizations
P O Box 200735
Austin, TX 78720-0735

CCP requests (prior authorization and appeals)

Texas Medicaid & Healthcare Partnership
Comprehensive Care Program (CCP)
PO Box 200735
Austin, TX 78720-0735

CSHCN Services Program claims

Texas Medicaid & Healthcare Partnership
CSHCN Services Program Claims
PO Box 200855
Austin, TX 78720-0735

Dental prior authorization requests

Texas Medicaid & Healthcare Partnership
Dental Prior Authorization
PO Box 202917
Austin, TX 78720-2917

Home Health Services prior authorizations

Texas Medicaid & Healthcare Partnership
Home Health Services
PO Box 202977
Austin, TX 78720-2977

Medicaid audit correspondence

Texas Medicaid & Healthcare Partnership
Medicaid Audit
PO Box 200345
Austin, TX 78720-0345

Medically Needy Clearinghouse (MNC) or Spend Down Unit correspondence

Texas Medicaid & Healthcare Partnership
Medically Needy Clearinghouse
PO Box 202947
Austin, TX 78720-2947

Provider Enrollment correspondence

Texas Medicaid & Healthcare Partnership
Provider Enrollment
PO Box 200795
Austin, TX 78720-0795

Other provider correspondence

Texas Medicaid & Healthcare Partnership
Provider Relations
PO Box 202978
Austin, TX 78720-0978

Send all other written communication to TMHP

Texas Medicaid & Healthcare Partnership
(Department)
12357-B Riata Trace Parkway, Suite 150
Austin, TX 78727

TPL/Tort correspondence

Texas Medicaid & Healthcare Partnership
Third Party Liability/Tort
PO Box 202948
Austin, TX 78720-2948

Provider Enrollment Contract/Credentialing

Texas Medicaid & Healthcare Partnership
PCCM Contracting/Credentialing
PO Box 200795
Austin, TX 78720-4270


Texas Medicaid & Healthcare Partnership
CPT only copyright 2010 American Medical Association. All rights reserved.
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