|
7.4.4.2 Guidelines for Working with NorthSTAR Clients
Clients enrolled in NorthSTAR, like any other clients, have these rights:
• To be treated with respect, dignity, privacy and confidentiality, and without discrimination.
•To consent to or refuse treatment and actively participate in treatment decisions.
•To use each available complaint process and to receive a timely response to complaints.
•To receive timely access to care that does not have any communication or physical access barriers.
|
