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8.5.3 Air or Boat Transports
Air ambulance transport services, by means of either fixed or rotary wing aircraft, and boat transports may be covered only if one of the following conditions exists:
• The client's medical condition requires immediate and rapid ambulance transportation that could not have been provided by ground ambulance.
•The point of client pick-up is inaccessible by ground vehicle.
•Great distances or other obstacles are involved in transporting the client to the nearest appropriate facility.
Air transport claims may be submitted on paper with supporting documentation. Claims may be submitted electronically with a short description of the client's physical condition in the comment field. If the client's condition cannot be documented, providers must file a paper claim.
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