TMPPM 2008 > Texas Medicaid Services > Case Management for Children and Pregnant Women (CPW) > Technical Assistance

12.6.1 Assistance with Program Concerns

Providers who have questions, concerns, or problems with program rule, policy, or procedure contact DSHS program staff. Contact names and numbers can be obtained from the case management website at www.dshs.state.tx.us/
caseman/default.shtm, or by calling 1-512-458-7111, Ext. 2168.

Regional staff make routine contact with providers to ensure providers are delivering services as required.