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19.9 Change of Provider
A provider may refer a client to another dental provider for treatment for any of the following reasons:
• Treatment by a dental specialist such as a pediatric dentist, periodontist, oral surgeon, endodontist, or orthodontist is indicated and is in the best interests of the THSteps client.
•The services needed are outside the skills or scope of practice of the initial provider.
A provider may discontinue treatment if there is documented failure to keep appointments by the client, noncompliance with the treatment plan, or conflicts with the client or other family members.
In any such action to discontinue treatment, providers must comply with 22 TAC §108.5, "Patient Abandonment."
The client also may select another provider, if desired.
HHSC may refer the client to another provider as a result of adverse information obtained during a utilization review or resolution of a complaint from either provider or client.
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