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19.10 Client Rights
Dental providers enrolled in the Texas Medicaid Program enter into a written contract with the HHSC to uphold the following rights of the Medicaid client:
• To receive dental services that meet or exceed the standards of care established by the laws relating to the practice of dentistry and the rules and regulations of the TSBDE.
•To receive information following a dental examination regarding the dental diagnosis; scope of proposed treatment, including alternatives and risks; anticipated results; and the need for administration of sedation or anesthesia, including risks.
•To have full participation in the development of the treatment plan and the process of giving informed consent.
•To have freedom from physical, mental, emotional, sexual, or verbal abuse or harm from the provider or staff.
•To have freedom from overly aggressive treatment in excess of that required to address documented medical necessity.
A provider's failure to ensure any of the client rights may result in termination of the provider agreement or contract and other civil or criminal remedies.
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