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19.21.1 Dental Inquiry Line
The Dental Inquiry Line (1-800-568-2460) is available Monday through Friday, 7 a.m. to 7 p.m., Central Time, and is the main point of contact for information about dental services and appeals.
Any dental service claim denial may be appealed by telephone if it was not denied as an incomplete claim and does not require one of the following items or conditions:
• Narratives.
•Radiographs.
•Models.
•Other tangible documentation.
•Review by the TMHP Dental Director.
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