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43.1.18 Information and Assistance
Providers should call TMHP THSteps Medical Inquiries at 1-800-757-5691 with questions about THSteps medical check ups. The line is available from 7 a.m. to 7 p.m., Central Time, Monday through Friday.
Clients that are eligible for Medicaid and have questions about the THSteps program should call the THSteps Hotline at 1-877-847-8377. Clients with questions about their Medicaid eligibility for the THSteps program should be directed to their caseworker at the local HHSC office or site.
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