TMPPM 2008 > Appendices > State and Federal Offices Communication Guide > HHSC Regional Offices of Eligibility Services (OES) Officers and Regional Directors

   
 

A.2 HHSC Regional Offices of Eligibility Services (OES) Officers and Regional Directors

Officers
OES Fax 1-512-206-5273
Regional Directors
Administrative
Assistants

Adriana Ramirez-Byrnes

1-512-206-4602

01 Lubbock - Mary Doan
5806 34th Street
Lubbock, TX 79407

Phone: 1-806-791-7529
Fax: 1-806-791-7590
Mail Code 217-1
Toll-Free: 1-888-440-5688

Shenaz Haney
1-806-791-7530

Charles Gordon

1-512-206-4836

02/09 Abilene - Jerry Flores
4601 South First Street, Abilene 79604
PO Box 521
Abilene, TX 79604

Phone :1-325-795-5526
Fax: 1-325-795-5523
Mail Code 001-1
Toll-Free: 1-866-480-2553

Gayle Armstrong
1-325-795-5522

Charles Gordon

1-512-206-4836

03 Grand Prairie - Amy Cuellar
PO Box 532089, Grand Prairie 75053-2089
801 W. Freeway
Grand Prairie, TX 75051

Phone: 1-972-337-6171
Fax: 1-972-337-6298
Mail Code 012-5
Toll-Free: 1-877-236-6500

Kemia Andrew
1-972-337-6198

Adriana Ramirez-Byrnes

1-512-206-4602

04 Tyler - Fay Booker
302 E. Rieck Road
Tyler, TX 75703

Phone: 1-903-509-5142
Fax: 1-903-509-5133
Mail Code 313-5
Toll-Free: 1-866-480-2554

Charolette Wade
1-903-509-5125

Adriana Ramirez-Byrnes

1-512-206-4602

05 Beaumont - Stephanie Semien
285 Liberty, 11th Floor
Beaumont, TX 77701

Phone: 1-409-951-3425
Fax: 1-409-951-3449
Mail Code 028-1
Toll-Free: 1-866-480-2555

Janet Benson
1-409-951-3413

Adriana Ramirez-Byrnes

1-512-206-4602

06 Houston - Carolyn A. Maxie
5425 Polk Street, Ste. 230, Houston 77023
PO Box 16017
Houston, TX 77222-6017

Phone: 1-713-767-2448
Fax: 1-713-767-2440
Mail Code 178-7
Toll-Free: 1-800-500-4266

Rebecca Flores (Interim)
1-713-767-2446

Charles Gordon
1-512-206-4836

07 Austin - Mari Forcade
4616-1 West Howard Lane, Ste. 120
Austin, TX 78728

Phone: 1-512-832-7617
Fax: 1-512-832-7665
Mail Code 016-1
Toll-Free: 1-866-480-2556

Melissa Boyd
1-210-832-7692

Charles Gordon
1-512-206-4836

08 San Antonio - Grace Moser
11307 Roszell, San Antonio 78217
PO Box 23990
San Antonio, TX 78223

Phone: 1-210-619-8226
Fax: 1-210-619-8293
Mail Code 279-4
Toll-Free: 1-877-322-3233

Hedy Streiff (Interim)
1-210-619-8019

Charles Gordon
1-512-206-4836

10 El Paso - Margaret Adame
401 E. Franklin, El Paso 79901
PO Box 981017
El Paso, TX 79998-1017

Phone: 1-915-834-7580
Fax: 1-915-834-7582
Mail Code 111-1
Toll-Free: 1-866-480-2557

Thelma Rey (Interim)
1-915-834-7591

Adriana Ramirez-Byrnes

1-512-206-4602

11 Edinburg - Joe Alvarez
2520 South "I" Road, Edinburg 78539
PO Box 960
Edinburg, TX 78540-0960

Phone: 1-956-316-8272
Fax: 1-956-316-8175
Mail Code 108-1
Toll-Free: 1-866-480-2558

Baudelia Vasquez
1-956-316-8273

Adriana Ramirez-Byrnes

1-512-206-4602

Assistance Response Team
Sandra Dillett, Director
4616-1 West Howard Lane, #120
Austin, TX 78728

Phone: 1-512-832-7645
Fax: 1-512-832-7665
Mail Code 016-1

Tomea McDowell
1-512-832-7661

Charles Gordon

1-512-206-4836

Customer Care Center
Ana Bonilla, Director
4000 S. IH 35 West
Austin, TX 78704

Phone: 1-512-533-3675
Fax: 1-512-437-3554
Mail Code 1207

Geneva Riojas Jimenez
1-512-533-3781

Adriana Ramirez-Byrnes

1-512-206-4602

Medicaid Eligibility

Janis Ambs

801 W. Freeway, Suite 410

Grand Prairie, TX 75051

Phone: 1-972-337-6193

Fax: 1-972-264-9488

Mail Code 012-5

Marty Stalewski

1-972-337-6166

For additonal office information,visit the HHSC website at www.hhsc.state.tx.us.

Refer to: "DSHS Health Service Regions Map" to identify the regional boundaries.


Texas Medicaid & Healthcare Partnership
CPT only copyright 2007 American Medical Association. All rights reserved.
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