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2012 Texas Medicaid Provider Procedures Manual

Medicaid Managed Care Handbook : 2. Overview of Medicaid Managed Care : 2.4 PCP/Main Dentist Guidelines for Medicaid Managed Care Clients : 2.4.4 Continuous Access : 2.4.4.2 Unacceptable Telephone Arrangements

2.4.4.2
The telephone answering procedures listed below are not acceptable:

Texas Medicaid & Healthcare Partnership
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