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December 2016 Texas Medicaid Provider Procedures Manual

Appendix A: State, Federal, and TMHP Contact Information

Appendix A: State, Federal, and TMHP Contact Information
Table of Contents
A.1 Texas Health and Human Services Commission (HHSC) and Texas Department of State Health Services (DSHS) Office Addresses 3
A.2 HHSC Regional Offices of Eligibility Services (OES) 4
A.2.1 Telephone Communication with HHSC and DSHS 6
A.3 Client Telephone Communication with HHSC 6
A.4 Federal and State Telephone Numbers 6
A.5 DSHS Health Service Regions Map 7
A.6 DSHS Health Service Region Contacts 8
A.7 State Participating Local Health Departments and Public Health Districts 10
A.8 Department of Assistive and Rehabilitative Services (DARS), Blind Services 16
A.9 HHSC Open Records Requests 17
A.10 TMHP Telephone and Fax Communication 18
A.11 Written Communication With TMHP 19
A.12 Other TMHP Information 20
A.12.1 TMHP Website 20
A.12.2 TMHP Contact Center 21
A.12.3 Automated Inquiry System (AIS) 21
A.12.4 TMHP Provider Relations 22
A.12.5 Reporting a Complaint to TMHP 22
A.12.6 TMHP Electronic Data Interchange (EDI) Help Desk 23

Texas Medicaid & Healthcare Partnership
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