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December 2016 Texas Medicaid Provider Procedures Manual

Appendix A: State, Federal, and TMHP Contact Information : A.12 Other TMHP Information : A.12.6 TMHP Electronic Data Interchange (EDI) Help Desk

A.12.6
The TMHP EDI Help Desk assists Medicaid providers with EDI transactions. The TMHP EDI Help Desk is available at 1‑888‑863‑3638 from 7 a.m. to 7 p.m., Central Time, Monday through Friday.
TMHP EDI Help Desk activities and responsibilities include, but are not limited to, the following:
TMHP EDI Help Desk staff assists with questions about TMHP EDI, TexMedConnect, and electronic transmissions at 1‑888‑863‑3638.
Providers who employ hardware or software vendors should contact those vendors for the resolution of technical problems.

Texas Medicaid & Healthcare Partnership
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