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December 2016 Texas Medicaid Provider Procedures Manual

Behavioral Health, Rehabilitation, and Case Management Services Handbook : 3 Case Management for Children and Pregnant Women : 3.4 Technical Assistance : 3.4.1 Assistance with Program Concerns

Providers who have questions, concerns, or problems with program rule, policy, or procedure may contact DSHS program staff. Contact names and numbers can be obtained from the case management website at, or by calling 1-512-458-7111, Ext. 2168.
Regional staff make routine contact with providers to ensure providers are delivering services as required.

Texas Medicaid & Healthcare Partnership
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