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December 2016 Texas Medicaid Provider Procedures Manual

Children’s Services Handbook : 7 Contact TMHP : 7.1 Automated Inquiry System (AIS)

AIS (1-800-925-9126, Option 1) is available 7 days a week, 23 hours a day, with scheduled downtime between 3 a.m. and 4 a.m., and is the main point of contact for client eligibility information. AIS requires the use of a touch-tone telephone in order to access the system.

Texas Medicaid & Healthcare Partnership
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