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 CSHCN Services Program

The Children with Special Health Care Needs (CSHCN) Services Program was created in 1933 to help children with special health-care needs in Texas improve their health, well-being, and quality of life. The Program pays for medical treatment and equipment for eligible children with special needs from birth to 21 years of age and for people of any age with cystic fibrosis. Clients can get medically necessary health-care benefits and support services such as respite care (care provided by others). Clients and families can also get services like case management, which can help them find other services they need.

The Program focuses on families and helps parents and providers work together. The Program works hard to make sure that families receive services that honor and respect their cultural beliefs, traditions, and values.

Eligibility for CSHCN Services Program Benefits

To qualify for CSHCN Services Program health benefits, an applicant must be a person younger than 21 years of age who has a chronic physical or developmental condition or a person of any age with cystic fibrosis.

CSHCN Services Program Contact Information

By phone:

  • CSHCN Services Program (TMHP Client Assistance line): 1-877-888-2350
  • DSHS-CSHCN Services Program Inquiry Line: 1-800-252-8023

By e-mail:

You can send an e-mail to You can also go to the CSHCN Services Program homepage at and click on Contact CSHCN at the bottom of the page.

By mail:

CSHCN Services Program
Purchased Health Services Unit
Mail Code 1938
Department of State Health services
P.O. Box 149347
Austin, TX 78714


 Helpful Links

 Client Handbook

You can find more information about the CSHCN Services Program in the CSHCN Services Program Client Handbook, which is written in English and Spanish.

To read PDF files, you will need a recent version of Adobe Acrobat Reader. Click if you need a free copy of Adobe Acrobat Reader.

 Newsletter for Families

The CSHCN Services Program Newsletter for Families is a quarterly publication that provides useful information for program clients and their families. Each newsletter is written in English and Spanish. A link to the current newsletter follows.

Click here to view past issues of the newsletter.

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