If You Need Help With…	Call	Free Telephone Number
Status of Medically Needy cases Billing questions Medicaid program benefits Contact information for the Medical Transportation Program Texas Health Steps services HIPAA privacy violations	Texas Medicaid Client Hotline (Monday to Friday, 7 a.m. to 7 p.m. Central Time)	1-800-335-8957 1-800-252-8263
A health question or concern, any time, day or night.	The Nurse Helpline	1-800-304-5468
Supplemental Security Income (SSI) questions.	Social Security Administration	1-800-772-1213
Getting help or information about your: Asthma. Diabetes. Chronic obstructive pulmonary disease (COPD). Congestive heart failure (CHF). Coronary artery disease (CAD).	Texas Medicaid Enhanced Care Program	1-800-777-1178
Extra help with your health-care needs and health education.	Community Health Services Case Management Health Education	1-888-276-0702
Finding the nearest Medicaid or food stamp office.	HHSC Benefits Office	2-1-1
Understanding how the Texas Medicaid managed care systems work for you – STAR or STAR+PLUS	STARLink	1-866-566-8989 (Voice) 1-866-222-4306 (TDD)
Finding services in your area such as: Food. Shelter. Rent. Utility bill. Child care. Senior services. Other programs in your area.	2-1-1 Texas	2-1-1 or 1-877-541-7905
Medical and dental checkups and care for children on Medicaid from birth through 20 years old.	Texas Health Steps (THSteps)	1-877-847-8377
Other Medicaid complaints and issues.	HHSC Office of the Ombudsman	1-877-787-8999
Getting to the doctor, dentist, or drugstore.	Medical Transportation	1-877-633-8747