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EVV Policy Updates Effective November 1, 2020

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The Health and Human Services Commission (HHSC) has revised the Electronic Verification Methods Policy (PDF) in the Policy section of the EVV webpage. The policy:

  • Applies to program providers, financial management services agencies, and consumer directed services employers.
  • Incorporates the Mobile Application Policy, dated April 1, 2019 and the Allowable Phone Identification Policy, dated September 1, 2019.
  • Allows a service attendant or CDS employee to use multiple clock in and clock out methods for a member.
  • Provides information on how to document non-EVV relevant time associated with a visit.
  • Includes CDS employer and FMSA functions.

Email your questions to HHSC EVV.