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Online Resources for Providers to Assist Clients Who Need Eligibility Information
Information posted August 28, 2009: Providers can access several online resources to assist clients who need eligibility information. Click on the title to view details about the information available at these resources and links to their websites.

Your Texas Benefits at www.yourtexasbenefits.com. Click on Frequently Asked Questions.


The Children’s Health Insurance Program/Children’s Medicaid at www.chipmedicaid.com or 1-877-543-7669. Also see www.chipmedicaid.com/cbo/Missing_Info.pdf.


Children with Special Healthcare Needs (CSHCN) Services Program at www.dshs.state.tx.us/CSHCN/. Click on Client Handbook under Quick Links.


Health Care Coverage: Children and Youth at www.hhsc.state.tx.us/Help/HealthCare/Children/index.html.


Texas Works Handbook is a more technical publication that provides detailed information about available programs. The Texas Works Handbook can be found at www.dads.state.tx.us/handbooks/TexasWorks/.


These websites can provide answers to the following:

• Types of benefits.
• Applying for benefits.
• Finding an HHSC benefits office.
• How to apply and what verification documents are required.
• How benefits are received after client is approved.
• What to do when Medicaid ID card is lost.
• What kind of changes should be reported and how to report them.
• Client’s rights and responsibilities.
• How to get a referral to another program.

For more information, contact the TMHP Call Center at 1-800-925-9126.

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