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TMHP Scheduled System Maintenance for October 11, 2009
Information posted September 25, 2009: TMHP will perform scheduled maintenance to the Claims Engine and Long Term Care systems beginning at 4:00 p.m. Sunday, October 11, 2009, and ending at 3:00 a.m. Monday, October 12, 2009. During the system maintenance window, some applications will be unavailable for both Acute Care and Long Term Care systems. Click on the title to view details about the affected applications.

 Batch claims and batch claims status inquiries (CSIs) may be submitted during the maintenance period.

The following functions will be unavailable during the maintenance period for both Acute Care and Long Term Care systems:

·         Claims Status Inquiry through the Automated Inquiry System (AIS), the TMHP website, TexMedConnect, or Electronic Data Interchange (EDI).

·         Interactive Eligibility Verification through AIS, the TMHP website, TexMedConnect, or EDI.

·         Interactive Claims Submission through TexMedConnect or EDI.

For more information, call the TMHP Contact Center at 1-800-925-9126.

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