Site Logo   Help
TMHP
PCCM Announcements
Advanced SearchExecute search
Current Location
Home
Topics
PCCM Announcements
Help Available for PCCM Providers with Clients Who Frequently Miss Appointments
Information posted August 28, 2008: Primary Care Case Management providers can take advantage of a free Community Health Services program for clients who frequently miss appointments. The program educates clients about the importance of keeping their appointments, helps clients schedule transportation to medical appointments, and provides other care coordination services. Community Health Services coordinators are located in PCCM counties throughout the state and can direct clients to local services. Providers can also refer clients to Community Health Services for medical education about diagnoses and health-related issues. Click on the title to view the details.

Providers can schedule a community health education program to be held in their office, or they can refer a PCCM client to Community Health Services by:

  • Completing the Primary Care Case Management (PCCM) Community Health Services Referral Request Form and faxing it to 1-512-302-0318. Click here to download the form .
  • Calling Community Health Services at 1-888-276-0702, Monday through Friday, 8 a.m. to 5 p.m., Central Time. Providers can leave a message after hours, and the call will be returned the next business day.

Community Health Services provides the following:

  • Counseling for clients who miss appointments.
  • Counseling for clients who inappropriately use the emergency room.
  • Client education about obtaining PCCM services.
  • Management of high-risk pregnancies in conjunction with the client’s physician.
  • Pediatric care coordination and education services for acute and chronically ill children.
  • Care coordination for clients with chronic and complex conditions.
  •   Assistance in accessing state and community resources.
  •  Assistance in improving healthy behaviors and treatment compliance.
  •  Assistance in obtaining food, clothing, and other resources from public and private community organizations.
  • Health education on a variety of health-related topics.

The following topics can be referred for health-care management:

  •  A newly diagnosed condition
  •  Asthma management
  • Coronary artery disease
  • Chronic obstructive pulmonary disease
  • Dental health
  • Diabetes management
  • Effective use of benefits
  • Hypertension
  • Nutrition
  • Otitis media
  • Prenatal education
  • Parenting and child development
  • Puberty education
  • Safety
  • Smoking cessation

For more information, call the TMHP Contact Center at 1-800-925-9126.

Terms and Conditions|Contact Us|Help|Site Map