Correction to Scheduled System Maintenance for November 1, 2009


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	Correction to Scheduled System Maintenance for November 1, 2009 Information posted October 30, 2009: This is a correction to an article that was posted on this website on October 21, 2009 titled “Scheduled System Maintenance for November 1, 2009.” The article contained an incorrect time. The following is the correct information: TMHP will perform scheduled system maintenance to the claims engine and Long Term Care (LTC) systems on Sunday, November 1, 2009, from 12:00 a.m. until 3:00 a.m. During the system maintenance window, some applications will be unavailable for both Acute Care and Long Term Care systems. Click on the title to view the details.

Batch claims and batch claims status inquiries (CSIs) may be submitted during the maintenance period.

The following functions will be unavailable during the maintenance period for both acute care and LTC systems:

· Claims status inquiry through the Automated Inquiry System (AIS), the TMHP website, TexMedConnect, or electronic data interchange (EDI).

· Interactive eligibility verification through AIS, the TMHP website, TexMedConnect, or EDI.

· Interactive claims submission through TexMedConnect or EDI.

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