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NPI Data Submission Errors Cause Higher-Than-Usual Rejection Rate
Information posted May 27, 2008: Some providers are experiencing a higher-than-usual rejection rate because of National Provider Identifier (NPI) data submission errors. Many of these errors are because clearinghouses and third-party software programs are submitting incorrect claims information. Click on the title to view the details.

The rejection message states, “Provider information on transaction does not meet NPI requirements for a non-contingent submitter.” Providers that receive this rejection message should contact their third-party software vendor or clearinghouse and ask them to review the Texas Medicaid & Healthcare Partnership (TMHP) EDI Companion Guides on the EDI page of the TMHP website at www.tmhp.com. The third-party software vendor or clearinghouse can also contact the TMHP EDI Help Desk at 1-888-863-3638.

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