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Existing EVV Users: Temporary Policies for COVID-19 Extended to July 31, 2020

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HHSC is extending the temporary EVV policies in response to COVID-19 (PDF). The temporary policies are now effective March 21 through July 31, 2020.

Note: The temporary EVV Claims Matching policy is extended through July 31, 2020, unless federal approval for these flexibilities ends sooner.

The temporary EVV Claims Matching policy has also been revised to include information about the June 29 EVV Portal updates. Program providers can now refer to the new Informational Match Result field in the EVV Portal to see the actual result of the claims matching process when receiving an EVV07 in the Claims Match Result field. See the June 29 TMHP EVV Portal Updates (PDF) for more information.

HHSC will provide further guidance, as needed.

This information is for program providers currently required to use Electronic Visit Verification.

Contact EVV for questions.

Visit the EVV website for more information.