DataLogic issues notice of data security incident. Some Medicaid client data was affected. Click here for more information.
Terms and Conditions
Last updated on 12/4/2020
For general non-secure part of TMHP website, but also applicable to secure part of website:
You have entered the general portion of the Texas Medicaid & Healthcare Partnership (TMHP) website. Through the terms herein, reference to TMHP means TMHP, Accenture, its parent company, affiliates, subsidiaries, employees, consultants, agents and subcontractors.
The information on this Site may be changed by TMHP without notice. TMHP may change or withdraw any products or services described at any time without notice.
Disclaimer of Warranties
YOU UNDERSTAND THAT YOUR USE OF THE WEBSITE (INCLUDING ANY DOWNLOAD FROM THE WEBSITE AND ANY LOSS OF DATA OR OTHER DAMAGE TO YOUR COMPUTER SYSTEM YOU EXPERIENCE FROM USING THE WEBSITE) IS AT YOUR SOLE RISK. YOU UNDERSTAND THAT THE WEBSITE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SITE, ARE PROVIDED ON AN "AS IS" "WHERE-IS" AND "WHERE AVAILABLE" BASIS, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. YOU ACKNOWLEDGE THAT TMHP MAKES NO WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOU UNDERSTAND THAT TMHP DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM YOUR USE OF THE WEBSITE WILL MEET YOUR EXPECTATIONS. NO WARRANTY OF ANY KIND, WHETHER ORAL OR WRITTEN, CAN MODIFY THE TERMS OF THE DISCLAIMER SET FORTH HEREIN.
TO THE FULLEST EXTENT PERMITTED BY LAW, TMHP DISCLAIMS ALL IMPLIED WARRANTIES, (INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND TITLE) AS TO THE WEBSITE AND ALL THIRD PARTY INFORMATION, PRODUCTS AND CONTENT INCLUDED IN OR ACCESSIBLE FROM THIS WEBSITE.
Disclaimer of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL TMHP BE LIABLE TO YOU (OR ANY THIRD PARTY MAKING CLAIMS THROUGH YOU) FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA OR OTHER INTANGIBLES, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, UNAUTHORIZED ACCESS TO AND TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, UNAUTHORIZED USE, PERFORMANCE OR NON-PERFORMANCE OF THIS WEBSITE, EVEN IF TMHP HAS BEEN ADVISED PREVIOUSLY OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE.
We do not market or sell any information we may have in our possession about visitors to this website, unless specifically requested by the visitor. We treat your confidential information in accordance with federal and state law. We may use your IP address to, among other things, help identify problems on the website, to analyze trends, to track user movement, or to gather demographic information. Such efforts by us will not include the use of any confidential patient data that is unauthorized. Any data submitted to the website may be transferred within TMHP, including to TMHP’s fiscal agent, Accenture, its parent company, affiliates, subsidiaries, and subcontractors, in order to fulfill a user’s request.
If you are unable to successfully login to the website after five (5) tries, you will not be able to login to the website and are directed to contact the TMHP EDI Help Desk at 1-888-863-3638 or via the online form at Email Us. If you are an authorized visitor and are experiencing difficulty logging into the website, please contact the TMHP EDI Help Desk at 1-888-863-3638 or via the online form at Email Us. If you do not have authorization to access or provide data through this website, you should exit from this website immediately and not return unless appropriate authorization is obtained. If you attempt to access data through this website without appropriate authorization, TMHP will take any steps necessary to prevent your access which may include legal action against you.
We also take seriously our responsibility to security and have in place security measures designed to minimize the possibility of loss, misuse and alteration of the information in this website or transmitted to and from this website.
We use a server with 128 bit encryption technology installed, authentication procedures and alphanumeric passwords. Any sensitive information sent from your secure browser to our server uses SSL encryption technology. This scrambles the information and prevents others from viewing it. Most modern browsers, including Internet Explorer® version 8.0 and higher, are considered secure. Your browser should automatically enter the secure mode when you leave the general non-secure areas of our website and enter the secure portion of our website.
This website is not directed to children under the age of 13 and we do not solicit submissions from children under the age of 13 or other unauthorized users. Any information or data that we deem was received from a child under the age of 13 or unauthorized user will be promptly deleted from this website and our servers.
For secure part of TMHP website:
You have entered the secure portion of the Texas Medicaid & Healthcare Partnership (TMHP) website. Throughout the terms herein, reference to TMHP means TMHP, Accenture, its parent company, affiliates, subsidiaries, employees, consultants and subcontractors.
You have requested online access to confidential patient data that is protected by federal and state privacy laws. We take very seriously our obligation to protect this confidential patient data from unauthorized use or disclosure. Accordingly, we allow only those persons with appropriate authorization to access or provide the confidential patient data through this website. Any dissemination or distribution of the confidential patient data contained in this website to anyone other than the authorized recipient is unauthorized and strictly prohibited by law. The privacy and security of confidential patient data is governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its enabling regulations.
During the process to activate your account, you agree to give us true, accurate and complete information about you, and to promptly update this information when it changes. If you do not update it, we may suspend or terminate your use of the website as explained below. Any personal information that you provide to us is subject to the terms of our policy on privacy.
Account Information and Password Protection
When you activate your account, you will be assigned a user name and you will select a password so that you can access your account with us. You agree that you will keep this information confidential.
Disclosure of Your Identity
From time to time we may receive requests to disclose the identities of our users. We only will disclose the identities of our users or other personally identifiable information in accordance with the terms of our policy on privacy.