If You Need Help With... | Call |
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Medicaid:
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Medicaid Helplines |
CSHCN Services Program:
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TMHP-CSHCN Services Program Client Line |
Medical and dental checkups and health care for |
Texas Health Steps |
Health Insurance Premium Payment Program |
TMHP HIPP/IPPA Client Helpline |
Supplemental Security Income (SSI) questions |
Social Security Administration |
Personal Care Services |
TMHP Personal Care Services Line |
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2-1-1 Texas |
Complaints about Medicaid services. |
HHSC Office of the Ombudsman |
Getting to the doctor, dentist or drugstore. |
Medical Transportation Program |
If You Receive a Bill... |
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Call your provider's office right away. Make sure they know you or your child are on Medicaid or the CSHCN Services Program and that they have your client ID number. If the provider is not enrolled or you do not have coverage for the date(s) of service, you will be responsible for the bill. If the provider is enrolled and you are covered for the date(s) of service, follow these steps:
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Client Correspondence To check the status of your submission, call... Medicaid Helpline TMHP-CSHCN Services Program Client Line |