TMPPM 2010 > Volume 1, General Information > Section 6: Claims Filing > Other Insurance Claims Filing > Claims Forward to Other Insurance Carriers


6.12.2 Claims Forward to Other Insurance Carriers

Federal and state laws require the use of Medicaid funds for the payment of most medical services only after all reasonable measures have been made to use a client's TPR or other insurance. Providers are required to submit clients' known other insurance to TMHP.

TMHP forwards electronic institutional claims for clients suspected of having other insurance to a contractor. The contractor researches the claims to determine the client's possible other insurance information. If it is determined that the client has valid other insurance for the claim's date of service and the insurance carrier is listed below, the contractor will forward the claim to the selected insurance carrier. TMHP has begun forwarding claims to the major insurance carriers for Texas.

Provider will receive a denial EOB from TMHP on the R&S Report that will indicate that the claim was forwarded to the client's other insurance carrier.

If the other insurance carrier denies the claim, the provider should first exhaust all avenues to appeal the claim with the other insurance carrier. If the final disposition is a denial, the provider may appeal the claim to TMHP using the carrier's EOB showing the denial. Providers must review their R&S Reports to ensure that any follow-up action is taken within the appeal deadlines.

TMHP will not forward the following claim types to the contractor:

Electronic institutional claims that are rejected by TMHP

Electronic institutional Texas Medicaid fee-for-service and Primary Care Case Management (PCCM) adjustments

Suspended or finalized claims

Claims that are part of mass adjustments originating from TMHP

All other electronic claim types (professional and dental)

Note: Other claim types (professional and dental) will be eligible for forwarding at a later date.

All Medicare crossover claims

All NPI contingent claims

All paper claims

School Health and Related Services (SHARS) claims

Early Childhood Intervention (ECI) claims

Children with Special Health Care Needs (CSHCN) Services Program claims

County Indigent Health Care Program (CIHCP) claims

PCS claims

Children and Pregnant Women (CPW) claims

Claims that are rejected by the Contractor for HIPAA validation failures

THSteps medical and dental claims

Refer to: Subsection 4.11, "Third Party Resources (TPR)" in Section 4, Client Eligibility (Vol. 1, General Information) for information about filing claims for clients with other insurance.

Section, "Filing Deadlines" in this handbook for information about filing deadlines for clients with other insurance.

Texas Medicaid & Healthcare Partnership
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