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December 2016 Texas Medicaid Provider Procedures Manual

Medical Transportation Program Handbook : 5 Prior Authorization : 5.3 Copies of Prior Authorization Documents

Providers are not required to retain multiple exact copies of a document. For example:
If the last in a chain of emails is retained, it is not necessary to retain each of the individual emails included in the chain, as long as the email that is retained reflects all of the earlier emails.
However, a document containing any substantive editorial comment, margin notes, underlining, etc., is not an exact copy and becomes a new original that must be retained.

Texas Medicaid & Healthcare Partnership
CPT only copyright 2014 American Medical Association. All rights reserved.