To help improve the quality of care you get through Medicaid, a secure online
network has been created that will allow your doctors to see your Medicaid
health records quickly and safely. Only approved Medicaid doctors and other
providers like nurses and clinics will be able to see your records through this
network.
Sharing your health information through an online network is:
- More secure than mailing or faxing your records.
- A faster way to share your health history and records with
your doctors.
To learn more, read the common questions below.
Common questions about sharing your health records with your Medicaid
doctors.
How does having my Medicaid health records on a secure network help me?
Allowing your Medicaid doctors to look at your Medicaid health records
through a secure online network is a quick and safe way to see
your health history. They can see what has worked or not worked for you.
This can help you because:
- The Medicaid doctors, nurses, or clinics will see a full
picture of your health history. This will help them give you
better care by knowing what is right for you.
- You can get quicker care.
- It could mean fewer medical tests.
- It is a faster and more secure way to share your records
than mailing or faxing them.
What will my Medicaid health records show?
Starting December 2010, your Medicaid doctors (and other approved providers)
will see things like your Medicaid prescription drug history.
Is it safe? Is my privacy protected?
Your privacy is important. We will not do anything with your Medicaid health
records without you knowing about it first. Before any Medicaid doctor (or other
approved providers) can ask for anything about you, they must:
- Follow all federal and state privacy laws.
- Promise to use your Medicaid health records only for your
treatment.
- Use a secure online network system to get your
Medicaid health records.
What if I don’t want my Medicaid doctors to see my health records on a
secure network?
You have the right to tell us you do not want your doctors (or any approved
Medicaid provider) to see your
health records on a secure network.
IMPORTANT! If you don’t want to share your Medicaid health records on a
secure network:
- Your Medicaid doctors (and other approved providers) will not be able to see
your health records – not even in a life or death emergency.
- Your Medicaid doctor might need to get your paper health record from another
doctor. This could delay your treatment.
You can tell us you don’t want to share your Medicaid health information
through a secure network by calling 1-877-518-0899 (toll-free). Be sure to have the following ready:
- Social Security number
- Date of birth
What if I change my mind about sharing my Medicaid information?
You can change your mind at any time.
You can tell us whether or not you want your Medicaid health records
shared through a secure network by calling 1-877-518-0899 (toll-free). Be sure to have the following ready:
- Social Security number
- Date of birth