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 A safer and faster way to share your Medicaid health information

To help improve the quality of care you get through Medicaid, a secure online website has been created that will allow your doctors to see your Medicaid health information quickly and safely. Only approved Medicaid doctors and other providers like nurses and clinics will be able to see your records through this website.

Sharing your health information through an online website is:

  • More secure than mailing or faxing your records.
  • A faster way to share your health history and records with your doctors.

To learn more, read the common questions below.

Common questions about sharing facts about your health

How does having my Medicaid health records on a secure online website help me?

This allows your Medicaid doctors and other providers to look at your Medicaid health information through a secure online website. This will help them give you better care by knowing what treatment you've gotten in the past. It can also mean you get quicker care and fewer medical tests.

What kind of health information will be available through this website?

Your Medicaid doctors and other providers get to see information like the diagnosis and treatments you've gotten from other Medicaid doctors in the past.

Is it safe to share my health information online?

Your privacy is very important. Before any Medicaid doctor (or other providers) can view your health information, they must:
  • Follow all federal and state privacy laws.
  • Promise to use your Medicaid health information for treatment purposes only.

What if I don’t want my Medicaid doctors to see my health records on a secure network?

You can change your options by calling 1-855-827-3748. If you do this, we will not share your health information with Medicaid doctors or other providers.

Web: Go to www.YourTexasBenefits.com and follow these steps:
  • Click ‘Log In’ in the upper right corner.
  • Enter your user name and password. If you don’t have an account click ‘Create a new account.’
  • Click on ‘Manage.’
  • Click ‘Medicaid & CHIP Services’ in the Quick Links section.
  • Click ‘View Services and Available Health Information”.
  • Click ‘Share Facts About My Health.’
  • Find your name and click on ‘Share’ or ‘Do not share’ button in the ‘Share Facts About My Health’ column.
  • Click ‘Save.’

What if I change my mind about sharing my Medicaid information?

You can always change your mind by calling 1-855-827-3748.

Web: Go to www.YourTexasBenefits.com and follow these steps:
  • Click ‘Log In’ in the upper right corner.
  • Enter your user name and password. If you don’t have an account click ‘Create a new account’.
  • Click on ‘Manage.’
  • Click ‘Medicaid & CHIP Services’ in the Quick Links section.
  • Click ‘View Services and Available Health Information.’
  • Click ‘Share Facts About My Health’ tab at the top of the page.
  • Find your name and click on ‘Share’ or ‘Do not share’ button in the ‘Share Facts About My Health’ column.
  • Click ‘Save.’

What does “opt-out” mean?

“Opt-out” means you have chosen not to share facts about your Medicaid health information with doctors or other approved Medicaid providers.
 
   
 
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