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EFT Payment Delay for LTC Program Providers

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Due to a required Texas Health and Human Services Commission (HHSC) system upgrade, electronic funds transfer (EFT) payments to Long-Term Care (LTC) Program providers will be delayed until Thursday, December 18, 2025.

This delay affects the payments that were originally scheduled for December 15, 2025, through December 17, 2025. HHSC and the Texas Medicaid & Healthcare Partnership (TMHP) apologize for this inconvenience.

To determine the status of submitted claims, providers may use the TMHP Claim Status Inquiry tool and can view the Remittance and Status Report, which lists all claims that were submitted and processed in a reporting period.

Important: The dates on which payments are issued to providers’ accounts will vary by financial institution. Providers can access fee-for-service (FFS) claim payments that have been issued by logging into the Texas Comptroller of Public Accounts website and clicking Search State Payments Issued.

For more information, call TMHP LTC Help Desk at 800-626-4117.