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HHSC LTCR Publishes Revised Regional Offsite Review Process for Critical Incidents Reported into the Critical Incident Management System for Home and Community-based Services (HCS) and Texas Home Living (TxHmL) Providers

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LTCR has revised provider letter 2024-22 which includes updates to the CIMS review process. Key information was added to address the importance of uploading supporting documentation into CIMS, updated steps that the Regional Offsite Review (ROR) CIMS reviewer takes to ensure an incident was resolved and that steps were put into place to mitigate an incident from reoccurring.

Providers can access this provider letter on the HCS Information and Provider Letters and TxHmL Information and Provider Letters websites.

For questions contact LTCRPolicy@hhs.texas.gov.