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Reminder: TPI Number Removed From Claim Forms, EDI Forms, and Instructions: Transition Period Ended on November 30, 2021

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Note: Texas Medicaid managed care organizations (MCOs) must provide all medically necessary, Medicaid-covered services to eligible clients. Administrative procedures such as prior authorization, precertification, referrals, and claims/encounter data filing may differ from traditional Medicaid (fee-for-service) and from MCO to MCO. Providers should contact the client's specific MCO for details.

Reminder: Effective September 1, 2021, providers may no longer use their Texas Provider Identifiers (TPIs) when submitting paper claims. The TPI fields have been removed from claim forms, electronic data interchange (EDI) forms, and instructions.

Providers Must Use Their NPIs Effective September 1, 2021

Providers must submit their National Provider Identifiers (NPIs) and related data on forms. Providers or individuals that do not provide health-care services are not required to have NPIs. These providers may have been issued Atypical Provider Identifiers (APIs) and should use their APIs.

Using the NPI will save time and simplify administrative work for health-care providers because:

  • The NPI is a single provider identification number that will be recognized and accepted by all health plans.
  • Providers will no longer need to report, maintain, or track multiple provider identification numbers; this will improve the efficiency and effectiveness of electronic health-care transactions.

Effective December 1, 2021, Forms Are No Longer Accepted With TPIs

Effective December 1, 2021, forms with TPIs will be returned, resulting in a delay in authorization approval or service reimbursement.

Providers must submit their NPI/API, taxonomy code, benefit code (if applicable), and complete address with city, state, and ZIP+4 code. To avoid any claims processing errors, providers should complete their claims with the same information that was included on the prior authorization request.

The following forms and instructions have been revised and updated. The forms became available on September 1, 2021, as fillable PDFs on tmhp.com under “Forms” and on the Texas Medicaid & Healthcare Partnership’s (TMHP’s) Prior Authorization page on the TMHP Portal:

Providers may view an informational video that can be accessed on the TMHP YouTube channel at the following link: “Removal of TPI From Forms.”

For more information, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 800-568-2413.