Program Overview

The CSHCN Services Program provides:

• Comprehensive health care, which must be medically necessary.
• Family services, including respite care.
• Case management, which helps clients find other services and resources in their area.
• Help with insurance premium payments for eligible clients.

Publications

Client Guide

You can find more information about the CSHCN Services Program in the CSHCN Services Program Client Guide:

• English Client Guide
• Spanish Client Guide

Newsletter for Families

The CSHCN Services Program Newsletter for Families has health tips, program reminders, and other useful information. The newsletter is available in English and Spanish.

View the most recent edition

View past editions

Program Forms

• Program Application
• Physician or Dentist Assessment Form (PAF)
• Client Drug Co-Pay Reimbursement Request Form
• Insurance Premium Payment Assistance (IPPA) Certification Form

Contact Information

TMHP-CSHCN Services Program Client Line: 
877-888-2350

Call if you:

• Have questions about health services or prior authorizations.
• Were billed by your provider.
• Need a copy of the Client Guide.

HHSC-CSHCN Services Program Helpline: 
800-222-3986

Call if you:

• Need an application or help renewing your application.
• Need to report changes to your personal, household, or insurance information.
• Need a case manager. You can also visit dshs.texas.gov/regions to find a case manager in your region.

To contact the program, email cshcn@hhs.texas.gov or write to: 

CSHCN Services Program 
Mail Code 1938 
PO Box 149030
Austin, TX 78714-9947