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Electronic Visit Verification

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 EVV Training

This page offers information about provider education opportunities related to Electronic Visit Verification (EVV). The provider training for EVV includes computer-based training (CBT), infographics, EVV Portal job aids, instructor led trainings (ILTs), and portal demos, webinars, and the EVV Tool Kit.

LMS Page

 TMHP Learning Management System (LMS)
The Texas Medicaid & Healthcare Partnership (TMHP) LMS is available to all providers and includes CBT documents and webinars.

Click here to access the TMHP LMS. Providers must register and obtain a username.

Click here to access the EVV LMS page directly.

Infographics provide quick reference information in a visual format.

EVV Infographics are currently available on the TMHP LMS featuring topics such as EVV vendor selection and the EVV Aggregator. Click on the picture to see a larger version.

EVV Acronyms   EVV Aggregator  
EVV Acronyms Infographic

 Quick Reference Guides (QRGs)

EVV Claims Submission—Submitter ID and Receiver ID Quick Reference Guide (QRG)

EVV Claim Match Result Code EVV06: Units Mismatch

EVV Visit Details: Field Descriptions

 EVV Portal Job Aids

Click below to access the EVV Portal Job Aids.

EVV Job Aid Graphic

The purpose of EVV Job Aids is to:

  • Provide instructions for logging in to the EVV Portal.
  • Define the following EVV Portal standard reports that program providers and financial management services agencies (FMSAs) can access in the EVV Portal:
    •  EVV Attendant History Report
    •  EVV Clock In/Clock Out Usage Report
    •  EVV Provider Report
    •  EVV Reason Code Usage and Free Text Report
    •  EVV Unit of Summary Report
    •  EVV Usage Report
    •  EVV Visit Log Report
  •  Explain how to access the EVV Portal standard reports and use the report criteria to run reports.
  •  Describe EVV Portal search tools and explain how to use search criteria to run Accepted Visit Searches, Visit History Searches, and EVV Claim Searches.

Note: All reports located in the EVV Portal will only show EVV visit transactions with dates of service on or after September 1, 2019.

 EVV Tool Kit
The EVV Tool Kit is a collection of resources that will help prepare program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers in the use of EVV.
Click here and scroll down to access the EVV Tool Kit.

Training is available to help providers learn everything they need to know about EVV. Click here to access the HHSC EVV Home Page.

 Frequently Asked Questions (FAQs)

Click here for a list of EVV FAQs for Managed Care Organization (MCO)-only enrolled program providers.
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