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Electronic Visit Verification (EVV)

Electronic Visit Verification (EVV) electronically verifies that service visits occur and documents the date and time service delivery begins and ends.

EVV Vendors

Last updated on 8/12/2020

Texas Medicaid & Healthcare Partnership (TMHP) has selected two EVV vendors on behalf of the Health and Human Services Commission (HHSC): DataLogic Software, Inc. and First Data Government Solutions. All program providers and financial management services agencies (FMSAs), are required to select an EVV system to be in compliance with EVV state and federal law. It is important to note that CDS employers will use the EVV system selected by the FMSA.

For information on researching and selecting an EVV vendor see the following infographic (clicking on the image below will open a larger version):

Select a Vendor

For more information on the steps you need to take to select an EVV vendor and the EVV vendor transfer process, refer to the following modules in the HHSC EVV Tool Kit:

If you transfer your current EVV system data from one approved EVV system to another, refer to the EVV Data Transfer Guide.

To contact an approved EVV vendor or to learn more about each vendor's system, click to expand the appropriate section below:

Website: https://vestaevv.com

EVV System Information: DataLogic Vesta EVV

Customer Support
Phone: 844-880-2400
Fax: 956-412-1464
Email: info@vestaevv.com

Click here for the DataLogic EVV Vendor Demonstration

Website: http://solutions.fiserv.com/authenticare-tx

EVV System Information: First Data AuthentiCare

Customer Support
Phone: 877-829-2002
Fax: 402-991-9340
Email: AuthentiCareTXSupport@firstdata.com

Click here for the First Data EVV Vendor Demonstration