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 CSHCN Services Program Information

Since 1933, Texas has worked to improve the care of children with special health-care needs through the Children with Special Health Care Needs (CSHCN) Services Program. Using state and federal funds, this program provides health benefits to qualified families with children with special health-care needs and people of any age with cystic fibrosis. The Program promotes family-centered, community-based, culturally-competent, and coordinated health care and family support services. As such, the Program recognizes the importance of the family as the focus of planning and service delivery, and promotes family choice and collaboration between parents and professionals. The Program strives to deliver services that honor and respect cultural beliefs, traditions, values, interpersonal styles, attitudes and behaviors.

Enrolling in the CSHCN Services Program

Enrollment in Texas Medicaid is a prerequisite for enrolling in the CSHCN Services Program. Consult the provider enrollment page for more details.

CSHCN Services Program Contact Information

  • TMHP-CSHCN Services Program Contact Center: 1-800-568-2413
  • HHSC-CSHCN Services Program Inquiry Line: 1-800-252-8023 or refer to the CSHCN Services Program website

Program Goals

The CSHCN Services Program exists to achieve the following program goals:

  • Early identification of children with special health-care needs
  • Diagnosis and evaluation to determine appropriate treatment
  • Direct medical care and related services

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Program Services and Authorization Requirements

The CSHCN Services Program is a comprehensive health-care program that includes, but is not limited to, the items shown in the list below. Please use the hyperlinks to learn more about a particular benefit. You can also take the free CSHCN Services Program computer-based training (CBT) for more information about benefits, limitations, and authorization requirements.

Some services require prior authorization or authorization as a condition for reimbursement, and some require neither. Please note that authorization or prior authorization is not a guarantee of payment.

To learn more, consult the CSHCN Services Program Provider Manual or take the online course CSHCN Services Program Basics.

Current CSHCN Services Program Provider Manual - Chapters

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