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Electronic Visit Verification

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Electronic Visit Verification

EVV is a computer-based system that electronically verifies that service visits occur and documents the date and time service delivery begins and ends. EVV replaces paper timesheets for EVV required services. EVV visits are required for EVV claim payment.

EVV electronically documents the following visit data:

Member receiving services
Attendant providing services
Location of service delivery
Date of service delivery
Time the attendant begins and ends service delivery

TMHP and EVV

Texas Medicaid & Healthcare Partnership (TMHP) is the Medicaid claims administrator for the state of Texas and is responsible for managing the EVV Aggregator, the claims matching process, and the EVV Portal. TMHP is also responsible for training program providers, financial management services agencies (FMSAs), managed care organizations (MCOs), and HHSC about the EVV Aggregator and the use of the EVV Portal. TMHP will provide technical assistance for all EVV Portal functions.

Training is available to help providers learn everything they need to know about EVV. Click here to access the EVV Training page.

EVV News Items

COVID-19: Temporary EVV Policies and New May 1 Deadline to Select an EVV System - 3/24/2020
Due April 1, 2020: Program Providers and FMSAs Must Select an EVV Vendor or EVV Proprietary System - 3/16/2020
Due April 1, 2020: Program Providers and FMSAs Must Select an EVV Vendor or EVV Proprietary System - 3/2/2020
Updated EVV Portal Job Aid and CBT Module Now Available - 2/17/2020
New EVV Proprietary System Onboarding Documents Now Available - 2/17/2020
Cures Act: April 1 Deadline to Select an EVV Vendor or EVV Proprietary System - 1/31/2020
February 1, 2020 Updates to EVV Portal Standard Reports and TexMedConnect - 1/31/2020
EVV Tool Kit Modules 16 and 17: EVV Vendor Selection and Vendor Transfer - 1/29/2020
EVV Vendor Demonstration Webinars and Roadshows - 1/17/2020
Announcement of EVV Vendors - 12/31/2019
EVV Updates - December 2019 - 12/4/2019
Update: EVV Portal Enhancements Available November 22, 2019 - 11/27/2019
TexMedConnect Now Available for MCO-Only Enrolled Program Providers - 11/22/2019
EVV Portal Enhancements Available November 22, 2019 - 11/20/2019
Comments on EVV Draft Rules Due November 22 - 11/15/2019
The Electronic Visit Verification Provider Policy Handbook Has Been Revised - 11/15/2019
New EVV Training Materials Now Available - 11/11/2019
EVV Webinar on November 22 – EVV Portal Enhancements - 11/8/2019
Updated EVV Service Bill Codes Table - 10/28/2019
Updated Information about HHSC-Approved EVV Vendors - 10/24/2019
EVV Claim Denials Begin November 1, 2019 for Fee-for-Service Program Providers - 10/18/2019
Electronic Visit Verification Training Updates - 10/9/2019
DataLogic Vesta Complete Claims Billing Software Issue Now Resolved - 9/20/2019
Medicare-Medicaid EVV Claims Issue Now Resolved - 9/17/2019
Information Related to Sept 1. EVV Changes: Known Issues and Common Troubleshooting Questions - 9/15/2019
Issue Identified for Some Medicare-Medicaid EVV Claims - 9/12/2019
CMS has Approved HHSC’s Request to Delay the EVV Start Date - 9/11/2019
EVV Tool Kit – Module 15: How to Avoid EVV Claim Mismatches - 9/10/2019
Updated EVV Service Bill Codes Table Available - 9/9/2019
EVV Webinar and Q&A Now Available - 8/30/2019
New HHSC EVV Proprietary System Work Group - 8/29/2019
Claims Submission Requirements for MCO-Only Program Providers Currently Required to Use EVV - 8/27/2019
EVV Computer-Based Training Course and Job Aids Now Available - 8/26/2019
EVV Claims Submission Requirements for MCO-Only Enrolled Program Providers Currently Required to Use EVV - 8/16/2019
HHSC Requests Exemption to Delay EVV Start Date Per Federal Law - 8/12/2019
Long-Term Care EVV Claims May Receive EOB F0345 in Error - 8/9/2019
EVV Tool Kit – Module 14: EVV Compliance Oversight Policies - 8/6/2019
New EVV Claims Matching Process and EVV Portal Access Begins September 1, 2019 - 7/29/2019
EVV Visit Transaction Validation Enhancements for All MCOs - 7/29/2019
EVV Computer-Based Training Courses Available August 2, 2019 - 7/23/2019
Electronic Visit Verification New and Revised Policies for HHSC and MCO Program Providers Effective September 1, 2019 - 7/22/2019
EVV Service Bill Codes Table Available - 7/22/2019
Reminder: Upcoming Webinars for EVV on August 1 and 15, 2019 - 7/18/2019
Electronic Visit Verification Training Begins August 1, 2019 - 7/17/2019
EVV Tool Kit – Module 13: EVV Training Requirements - 7/15/2019
Update to Revised EVV Visit Maintenance Unlock Request Policy - 7/12/2019
EVV Tool Kit – Module 12: Getting Started – Next Steps - 7/3/2019
Upcoming Webinars for EVV on August 1 and 15, 2019 - 7/2/2019
EVV Claims Submission and Claims Matching Processes Effective September 1, 2019 - 6/28/2019
Electronic Visit Verification (EVV) Revises Visit Maintenance Unlock Request Policy and Form - 6/24/2019
EVV Program Updates - 6/18/2019
EVV Tool Kit – Module Ten: EVV Visit Transaction Validation Enhancements - 6/4/2019
EVV Mobile Application Policy Now Available - 5/22/2019
EVV Tool Kit – Module Nine: EVV Portal Standard Reports and Search Tools - 5/15/2019
Reminder: Transitioned MEDsys Providers Have Until May 7, 2019, to Request The Unlocking of Visit Maintenance to Correct Historical MEDsys Visit Data - 5/2/2019
EVV Tool Kit – Module Eight: Submitting an EVV Claim - 4/30/2019
EVV Tool Kit – Module Seven: EVV Aggregator and EVV Portal - 4/15/2019
Billing Policy Changes for Providers Required to Use EVV - Update - 4/4/2019
EVV Tool Kit – Module Six: EVV Process Flow Beginning to End - 4/2/2019
New EVV Provider Data Validation Process - Improves Quality - 4/1/2019
EVV Mobile Application Available April 1 - 3/21/2019
EVV Provider Compliance Review Changes - 3/20/2019
Access to MEDsys Data for Transitioned Providers - 11/2/2018
Important Reminders on Cell Phone Use with EVV - 11/21/2016

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