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DataLogic Vesta EVV System Outage

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HHSC is aware of the issues impacting the Vesta Electronic Visit Verification system and is working with Texas Medicaid & Healthcare Partnership and DataLogic to resolve the issues as quickly as possible.

Vesta EVV system users can refer to the:

  • Vesta EVV website for updates about the issues and temporary workarounds for using the system, including clock in/clock out methods.
  • TMHP EVV website for updates about impacts to EVV claims submission and the EVV Portal.

HHSC will update Vesta EVV system users when the issues are resolved and will provide further guidance, as needed.