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Pharmacy Enrollment and Revalidation System Launches April 1, 2021

Last updated on 3/31/2021

Note: The Health and Human Services Commission (HHSC) has requested that TMHP publish the following information:

Beginning April 1, 2021, pharmacy providers will use the Provider Enrollment and Management System (PEMS) to enroll, reenroll, and revalidate in Texas Medicaid. PEMS automates and streamlines the provider enrollment process, making it significantly easier for pharmacy providers to complete their applications. TMHP only processes standard pharmacy enrollment applications (non-COVID-19) in PEMS.

Due to the ongoing public health emergency, provider revalidation end dates are extended. TMHP will contact pharmacies 120 days before their enrollment period end date to inform pharmacies when to begin the revalidation process.

Effective March 30, 2021, PEMS computer-based training (CBT) modules are now available for Vendor Drug Program (VDP) providers to guide the enrollment and revalidation processes.

Topics in these modules include:

  • General Information
  • Resources
  • New Enrollment
  • Reenrollment
  • Revalidation
  • Provider Management

Providers can find the training on the TMHP Learning Management System (LMS). An LMS account, including username and password, is required to access training courses. For instructions on creating an LMS account, click here. A checklist of required documentation and additional help is available on the PEMS Instructional website.

 Pharmacy Provider Support

For support with PEMS, call the TMHP Contact Center at 800-925-9126.

For pharmacy enrollment questions not related to PEMS, email or call the HHS Pharmacy Benefits Access Help Desk at 1-800-435-4165.