Skip to main content

New TMHP Account Setup Quick Reference Guide for HCS and TxHmL Providers and FMSAs

Last updated on 9/8/2021

This article has been updated. For the updated information, click here.

Beginning March 1, 2022, Home and Community-based Services (HCS) and Texas Home Living (TxHmL) providers and financial management services agencies (FMSAs) billing on behalf of consumer directed services (CDS) employers are required to submit claims and forms to the Texas Medicaid & Healthcare Partnership (TMHP). To successfully submit claims and forms, HCS and TxHmL providers and FMSAs must set up TMHP accounts.

The new TMHP Account Setup for HCS and TxHmL Waiver Programs Quick Reference Guide (QRG) is now available. The QRG provides step-by-step directions for creating new TMHP accounts or linking to existing accounts, has contact information for assistance, and is available on the TMHP website and TMHP Learning Management System (LMS).

HCS and TxHmL providers and FMSAs must complete the account setup process for the following TMHP systems to avoid delays in submitting claims and forms to TMHP and to complete necessary training: 

  • TexMedConnect
    • Providers using TexMedConnect for claims submission need to complete and submit the EDI Agreement so they can receive Electronic Remittance and Status (ER&S) reports and to access older R&S reports in TexMedConnect. Providers that have not submitted an EDI Agreement will not receive ER&S reports or be able to access PDF (TexMedConnect portal-based) R&S reports older than 90 days.
  • Electronic Data Interchange (EDI)
  • Long-Term Care (LTC) Online Portal
  • TMHP LMS

For general LTC news and information, including information about the HCS and TxHmL programs’ transition to TMHP, providers should regularly check the Recent News section of the TMHP LTC webpage. Program providers and FMSAs can have Medicaid and LTC news delivered to their inbox with a free subscription to HHSC’s GovDelivery.