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PEMS Video Series Now Available

Last updated on 9/30/2021

The TMHP Provider Enrollment and Management System (PEMS) video series is now available. The PEMS instructional video series explains the following features:

  • TMHP Secure User Account is a step-by-step video demonstrating how to create a new secure user account.
  • TMHP Message Dashboard is a step-by-step video demonstrating how to access the message dashboard while highlighting user features such as using column headers to sort.
  • Dashboard Overview is a very high-level video that showcases the different buttons/user features on the PEMS dashboard.
  • Website Navigation is a high-level video that acts as a virtual tour guide for providers who are interacting with PEMS for the first time. It also explains in detail both the provider management and requests tabs.

The PEMS video series is available on the TMHP Learning Management System (LMS) at the following link:

Users must have a username and password to access videos in the LMS. To obtain a username and password, click the “Don’t have an account? Sign up here” link on the LMS homepage and complete the new user registration.

The video series can also be accessed on the TMHP YouTube channel at the following link:

For more information, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 800-568-2413.

For LMS issues, send an email to TMHP LMS support at