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HHSC LTC Regulation Uses Contract Agency for NF Surveys and Investigations

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Texas Health and Human Services Commission Long-term Care Regulation (HHSC LTCR) is contracting with CertiSurv, a contract agency that employs surveyors to assist states with survey needs.

LTCR selects and trains CertiSurv surveyors on Texas nursing facility survey procedures. The staff are Surveyor Minimum Qualifications Test (SMQT) qualified surveyors who assist with:

  • Recertification surveys.
  • Investigations.
  • Infection control surveys.

They often have many years of survey experience, and they monitor Centers for Medicare & Medicaid Services (CMS) guidance, regulations, and process changes to stay up to date.

When on site, they will wear their CertiSurv badge for identification purposes. Treat them as HHSC staff.

Contact the Regional Director in your facility’s region with questions about CertiSurv staff.