Note: Texas Medicaid managed care organizations (MCOs) must provide all medically necessary, Medicaid-covered services to eligible clients. Administrative procedures such as prior authorization, precertification, referrals, and claims/encounter data filing, may differ from traditional Medicaid (fee-for-service) and from MCO to MCO. Providers should contact the client's specific MCO for details.
Effective October 10, 2022, a new look for PA on the Portal will be implemented by the Texas Medicaid & Healthcare Partnership (TMHP). The changes are minimal, but will be an improvement for providers who are submitting, updating, and viewing prior authorization requests.
PA on the Portal computer-based training (CBT) will be available early October 2022.
The updated training will be available on the TMHP Learning Management System (LMS).
A username and password are required to access training courses on the LMS.
To obtain a username and password for the LMS, create an account:
- Goto https://learn.tmhp.com, and then click “Don’t have an account? Sign up here” next to the Log In button.
- Complete the form that appears, and then click “Register.”
For more information, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 1-800-568-2413.