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IMT and IPC Processing Improvement

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Effective October 24, 2022, Health and Human Services (HHS) implemented processing improvements in the Service Authorization System (SAS) to minimize errors in the Service Coordinator validation. Changes to the processing of the Individual Movement (IMT) form and Individual Plan of Care (IPC) forms (3608 HCS IPC and 8582 TxHmL IPC) will result in fewer forms moving to status Provider Action Required because of SAS error “GN-0034: Service Coordinator ID not valid or inactive for this Contract No.”

No action is required by the Local Intellectual or Developmental Disability Authorities (LIDDA) or Provider submitter. HHS is reprocessing active forms with this error.

If you have newly submitted forms that appear in Provider Action Required with this response in the form history, please contact Provider Claims Services
at 512-438-2200, Option 5.