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Preenrollment Site Visit Required for HCS and TxHmL Providers That Enrolled Through PEMS

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Home and Community-based Services (HCS) and Texas Home Living (TxHmL) waiver program providers that enrolled through the Texas Medicaid & Healthcare Partnership (TMHP) Provider Enrollment and Management System (PEMS) will be subject to a preenrollment site visit from TMHP.

The preenrollment site visit is required for enrollment in Texas Medicaid. The HCS program site visits will be conducted at the locations listed on the enrollment application, including the business office and any locations where clients receive residential assistance services.

The TxHmL program site visit will be conducted at the business office.

A TMHP site visit coordinator will reach out through email or phone to schedule a visit. If the TMHP site visit coordinator is unable to reach the provider, then TMHP will conduct an unannounced site visit.

If providers have questions, contact the TMHP LTC Help Desk at 800-626-4117 (select option 1 and then option 7).