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Resolved: Electronic Visit Verification Visit Transactions Processing Delay

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On Friday, HHSC published a notice announcing a power outage that affected the processing of Electronic Visit Verification visit transactions. The dates affected were Feb. 2 and Feb. 3.

The Texas Medicaid and Healthcare Partnership has processed all impacted visit transactions successfully. All processing is back to normal.

As a reminder, program providers, financial management services agencies and Proprietary System Operators must verify EVV visit transactions are successfully processed in the EVV Aggregator before submitting associated claims.

Email TMHP EVV Operations for questions.