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EVV Resources Updates

Last updated on 5/15/2023

HHSC has updated three Electronic Visit Verification resources that are located on the EVV web page:

  • EVV Training Requirements Checklists
  • Getting Started with EVV
  • Program and Service Requirements for Schedules

EVV Training Requirements Checklists

The EVV Required Training Checklists (PDF) is a resource for those required to use EVV due to all previous and upcoming EVV implementations (personal care services and home health care services). This resource was updated with the following:

  • Aligns with EVV Policy Handbook revisions
  • Lists training course names
  • Describes required trainings
  • Defines EVV Portal users, EVV system users, and billing staff
  • Includes link to sign up for GovDelivery
  • Has interactive (fillable form) features to help document completed trainings

Getting Started with EVV

Getting Started with EVV is a guide that lists steps and resources to start using EVV. HHSC has created a single-page guide for each of the following stakeholders:

Program and Service Requirements for Schedules

The document, Program and Service Requirements for Schedules (PDF), is a resource that describes requirements related to using schedules in the EVV system. HHSC added managed care organization programs to the document.

Email EVV Operations for questions.